HG Worldwide Case Studies

Major Pharmaceutical Company

Sales Force Incentive Program
Fortune 500 company recently switched to HG Worldwide rewards and recognition platform
Program Parameters:
- 4,000 participants
- Our rewards and recognition platform supports 9 company divisions with unique logins, rules and communication requires requirements.
- Two programs running simultaneously
  - Program managers hold 1 million dollars in discretionary points
  - 2-3 Million dollars in points issued annually through division product promotions
- HG Worldwide supports program with a dedicated program manager, IT manager, 2 dedicated CS Reps backed up by 4 additional client-trained CS Reps
HG Worldwide currently involved in integrated communication campaign design and implementation planning

International Direct Marketing Company

Employee Performance Recognition Program
Client utilizes Awardzilla Platform including a pre-paid card option
Approximately 1,200 sales/non sales participants
- Program designed to focus on traditional Yellow Page Ad sales as well as sales of new online product/service offerings
- Program is designed to support 15 independent divisions, each with separate rules, contests and recognition events
- Program is conducted entirely online
- Division Managers have online access to reports and the program has the ability to allow them to issue award points
- HG Worldwide works with divisions individually to help manage and promote recognition events which occur on a weekly basis
- Most awards are issued in the form of points, however HG Worldwide provides merchandising support to fulfill special recognition/contest award requirements
- HG Worldwide developed and manages all aspects of the program

Regional Petroleum Distributor

Employee Performance Improvement Program
- Program designed to focus on employee retention, safety, productivity, cost-saving suggestions and improving employee morale.
Solution:
- Combine the motivational value of performance incentives reinforced with Online Employee Performance Learning.
- Employees earn awards based on safety, punctuality, attendance and for submitting cost-reduction suggestions.
- Employees also earn points for participating in online learning programs.
- Employees also earn points based on their years of service.
Results:
- The program has averaged over 25% reduction in reported incidents, retention has improved and learning module test scores continually increased.

Major Financial Services

The client wanted to develop a Resource Center design that could be utilized throughout a Client Conference. A key objective was to design a Resource Center that would enable client representatives to interact with top clients but also provide a “place to go” to connect with work and life.

700 Corporate Personnel and Top Clients
Solution
- Designed a Hub and Spoke style structure that created interconnecting presentation areas along with social areas. The social area included computer terminal and wi-fi access so client could get on e-mail and catch-up on work, and also provided large flat screen TV’s that showed MSNBC, CNN and Fox during the day. At night, the social areas turned into bars and the TV’s showed ESPN, Fox Sports, TNT and created a gathering place each evening.
Services Provided
- Conceptual Design
- Production
- Program Management
- Installation and Dismantle
- On-site management
Results
- The Resource Center was well received and heavily used. The support personnel assigned to work the Resource Center felt they had the most productive conference to date. The client has requested a new design for the next conference.